Elite Roof Restorations

Privacy Policy

Privacy Policy
Elite Roof Restorations
Effective Date: 1st December 2024

Elite Roof Restorations (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.eliteroof.co.uk (the “Website”). By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Information: Name, email address, phone number, and any other details you provide via our contact forms or communication with us.

Technical Information: IP address, browser type, operating system, and browsing behavior on our Website.

Cookies and Tracking Data: Information collected through cookies and similar technologies to improve user experience and Website functionality.

2. How We Use Your Information

We may use your personal information for the following purposes:

To respond to your inquiries and provide customer support.

To process service requests and send relevant communications.

To improve our Website, services, and customer experience.

To comply with legal obligations and protect our legal rights.

For marketing purposes, including sending promotional emails (if you have opted in).

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following situations:

Service Providers: Third-party companies that assist in operating our business (e.g., website hosting, analytics, payment processing) who must adhere to data protection regulations.

Legal Compliance: If required by law, we may disclose information to authorities or regulatory bodies.

4. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience. You can control or disable cookies through your browser settings. However, disabling cookies may affect Website functionality.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

Access the personal data we hold about you.

Request correction or deletion of inaccurate or outdated data.

Object to processing for direct marketing purposes.

Withdraw consent for data processing where applicable.

Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Website after changes are posted signifies acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

📧 Email: [email protected]
📞 Phone: 01234 958693
🌐 Visit: www.eliteroof.co.uk